Shipping Policy

CleverEve is pleased to offer free and fully insured shipping via FedEx® or UPS® (depending on destination) fully insured by G4S International, a leading global insurance company, on all purchases made within the United States. CleverEve offers its customers overnight shipping on all purchases over $500 made within the United States. However, overnight shipping does not mean overnight processing. All products/orders need to be processed after the order is placed. Processing time is dependent on how long it takes to receive/confirm payment and how long it takes to obtain or produce the ordered item. It takes approximately 3-7 business days to process an order. Once the product has been processed, the item will be shipped and reach the customer the following day. Saturday deliveries are available upon request.


Once packages are shipped, we will email you the tracking number. 
For the safe arrival of your package, please note that shipments must be made to a physical address (no P.O. Boxes). Shipments must be made to the address listed on file with your credit card company.  Upon receiving your shipment please inspect the package for damage or tampering before accepting it. For more details please call our toll free number: (213)-784-0285

Signature Required for Delivery

All shipments require an adult signature for delivery.

Insured Shipping

All shipments sent by CleverEve are fully insured by G4S International, a leading global insurance company.

Shipping to an Alternate Address

In order for us to ship to a different address other than the one on file with your credit card company please follow these instructions: 

*Call your credit card company and confirm that your alternate address is on file with them. *Place your order online or call our toll free number: (213)-784-0285 to place your order. *Provide us with your alternate address for shipping purposes.

APO & FPO Shipments

CleverEve ships to APO & FPO addresses. Millitary personnel located overseas may have their packages shipped to APO & FPO addresses. Most APO & FPO shipments are done through the US Post Office and can take up to three weeks to reach our customers.

For more information on APO & FPO shipments please contact our shipping center: customerservice@clevereve.com or call our toll free number: (213)-784-0285.

International Shipments

CleverEve ships jewelry worldwide, including Canada, Europe, and parts of Asia.

All shipping methods and charges are displayed during the check out process before finalizing your order. International shipping costs will depend on your order amount or your country selection. International shipment delivery generally takes approx. 2-3 business days (from the day the shipment leaves our facility), depending on the country of destination.

The customs department of the destination country could take additional time to release a package. Please note that CleverEve reserves the right to refuse international shipments to certain countries at our discretion. In the likelihood that we are unable to ship to your country, we will notify you immediately.

Please note that free shipping does not apply to orders shipped to destinations outside of the United States of America.

CleverEve has partnered with International Checkout, to fulfill orders for our International customers. To place an order for international shipment, please browse our web site and add items to your cart as usual. On the shopping cart page, there is an "International Checkout" option to choose for the rest of the checkout process. After you have added all the items to your cart that you wish to purchase, click on the “International Checkout button.

The contents of your shopping cart will automatically be transferred to your cart at InternationalCheckout.com. Complete the order process at International Checkout. You may pay by International credit card, PayPal or bank transfer. You may pay for your order in the currency of your choice and may also elect to prepay duties and taxes depending on the country of destination.

For more information on international shipping please contact our shipping center: customerservice@clevereve.com or call our toll free number: (213)-784-0285.