At CleverEve.com we strive to provide you with the highest quality diamond jewelry pieces. In addition to over 100 years of combined jewelry making experience in our manufacturing department, we rely on a rigorous quality control process to make sure that every piece of jewelry that leaves our facility is of exceptional quality.
CleverEve.com guarantees it will repair or replace any piece of jewelry sold by CleverEve which is defective in materials or workmanship free of charge as long as you own that product. We stand behind everything we sell and warrant that all items will be free from any manufacturing defects at the time of delivery. In the event that there is ever a problem with your jewelry, it can be mailed back to our offices for inspection. If the problem is deemed to be from a structural defect, we will repair or replace the item at no charge to you. If the damage is caused by normal wear-and-tear, then our offices will repair your jewelry at cost. We will notify you prior to any repair on your item about the associated cost and upon your approval will repair your item for a cost.
All of our diamond jewelry is manufactured using the highest quality materials and is inspected prior to shipment. You should also take care to clean your jewelry on a regular basis. You can purchase a jewelry cleaner or simply use a toothbrush and warm soapy water.
This warranty is subject to the following terms and conditions:
You may send your jewelry to our offices for repairs, prong tightening, re-polishing, rhodium plating and cleaning for the life of your fine jewelry at cost.
Please contact our office if you have questions or would like to send your item for any of our additional jewelry services, please email us at firstname.lastname@example.org or call us toll free at (213)-784-0285.
If you have any questions regarding our satisfaction guarantee, or this limited lifetime warranty, please call our toll free number: (213)-784-0285 or email us at email@example.com.